Terms of service

Terms Of Service

This website is operated by Fire Safe Egypt. Throughout the site, the terms “we”, “us” and “our” refer to Fire Safe Egypt. By visiting our website or purchasing from us, you agree to these Terms of Service.

1. Website Use

By using this website, you confirm that you will use it only for lawful purposes. You must not misuse the website, attempt unauthorized access, interfere with its operation, or use it in any way that may harm Fire Safe Egypt, other users, or third parties.

2. Products And Availability

We sell fire safety and related products through firesafe.today. All products are subject to availability. We reserve the right to limit quantities, discontinue products, or update product information at any time without prior notice.

We aim to display product descriptions, specifications, images, and pricing as accurately as possible. However, minor errors, differences in display, or unintentional omissions may occur. We reserve the right to correct any errors and update information when needed.

3. Orders

Placing an order on our website is considered an offer to purchase. All orders are subject to acceptance and confirmation by Fire Safe Egypt. We reserve the right to refuse, cancel, or limit any order at our sole discretion, including in cases involving pricing errors, product availability issues, suspected fraud, incomplete information, or problems with payment or delivery details.

If your order is canceled after payment is completed, any eligible refund will be processed according to our Refund Policy and the original payment method used.

4. Pricing And Payment

All prices shown on the website are listed in the currency displayed on the store at the time of purchase. Prices, shipping charges, and product availability may change without notice. The final total, including any applicable shipping fees, will be shown at checkout before you complete your order.

You agree to provide current, complete, and accurate billing, contact, and delivery information for all orders placed through our website.

5. Shipping And Delivery

Shipping fees, service areas, and delivery conditions are governed by our Shipping Policy. Delivery times are estimates only and may vary depending on destination, courier performance, operational conditions, weekends, holidays, or events outside our control.

6. Returns, Refunds, And Exchanges

Returns, refunds, and exchanges are governed by our Refund Policy. Please review that policy before placing an order.

7. Product Use And Customer Responsibility

Our products are intended to support fire safety and preparedness. Customers are responsible for selecting the correct product for their needs, reviewing product specifications, and using all items safely and properly. Where applicable, products should be installed, handled, inspected, and maintained in accordance with manufacturer instructions and any applicable safety requirements.

Fire Safe Egypt is not responsible for damage, injury, loss, or misuse resulting from improper installation, improper use, neglect, modification, or failure to follow instructions.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, product content, design elements, and branding, is owned by or licensed to Fire Safe Egypt and may not be copied, reproduced, republished, distributed, or exploited without prior written permission.

9. Third-Party Services And Links

This website may contain links to third-party websites, tools, payment providers, or services. We are not responsible for the content, policies, availability, or practices of any third party. Your use of third-party services is at your own risk and subject to their own terms and policies.

10. Limitation Of Liability

To the maximum extent permitted by applicable law, Fire Safe Egypt shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website, your purchase of products, delays in delivery, service interruptions, data loss, or reliance on website content.

Our total liability, where legally applicable, shall not exceed the amount paid by you for the specific product or order giving rise to the claim.

11. Privacy

Your submission of personal information through the store is governed by our Privacy Policy.

12. Changes To These Terms

We reserve the right to update, modify, or replace these Terms of Service at any time by posting the updated version on this page. Your continued use of the website after any changes are posted constitutes acceptance of those changes.

13. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the applicable laws and regulations of the Arab Republic of Egypt.

14. Contact Information

If you have any questions about these Terms of Service, please contact us at help@firesafe.today or call us at +20 100 506 0555.